ibloo Terms and Conditions
Upon payment of a deposit, or invoice in full, you agree to the terms and conditions set out below, linked via your invoice, and as stated and agreed upon in the correspondence regarding the project.
1. Payment schedule
Work will begin upon your approval via written or verbal agreement and after a deposit (normally 50% unless otherwise agreed) is recieved. You agree to pay the remaining balance of the invoice upon completion of the project. We reserve the right to refuse completion or delivery of work until all past due balances are paid.
2. Additional changes
Pricing does not include any updates after the project is completed to a satisfactory standard, based upon the initial agreed statement of purpose. Subsequent revisions or substantial changes to a current project or future updates on already completed projects may require a new contract. Subsequent revisions or substantial changes to a current project or future updates on already completed projects will be charged at the rate of £25.00 (GBP) per hour. For ongoing (web based) project support after the project is completed, please see section 8(a) Project Support, 8(b) Project Support Credits and 8(c) Project Support Credits FAQ's.
3. Early termination
If you decide to back out of the project after it has begun or once a deposit is paid, you forfeit your entire deposit. You will also forfeit any copyrights to artwork that has already been sent to you for review.
4. Accreditation and promotion
Once the project is completed, we reserve the right to promote our work online and in our portfolio, unless specifically stated otherwise in the initial statement of purpose for the project.
You will be transferred copyrights of work at the completion of the project and when the final payment has been received. You cannot resell or reuse any stock images/photography incorporated for any use other than that specific design.
5(b). Copyright Material
Under no circumstances will we direct copy (or exact duplicate) any form of design from other designs found on the internet. We will design our own appropriate rendition taken from inspiration if preferred.
6. Intellectual property rights
You guarantee that all elements of text, images or other artwork you provide to us are either owned by yourself, or that you've permission to use them. When you provide text, images or other artwork to us, you agree to protect us from any claim by a third party that we're using their intellectual property.
7. Project quotes
All project quotes are valid for up to two (2) weeks from the date noted on the quote. Once this time has expired, a new quote will be required.
8(a). Project Support (After project completion)
We offer optional ongoing support (12-month agreement) at an additional cost on all our web based projects such as static websites and custom built HTML/PHP/CSS projects. We only offer Project Support for text and image based updates completed by ibloo within the projects which does not include support for design updates, structural updates or web page additions within the project, please see section 2 Additional changes.
For more information for ongoing support, please see section 8(b) Project Support Credits.
8(b). Project Support Credits
Project Support credits are support based credits for you to use as part of your optional Project Support. These credits can be used for ibloo to update your website or custom built HTML/PHP/CSS projects. These credits can only be used for text and image based content within the project and does not include design updates, structural updates or web page additions within the project. One to Five (1-5) support credits are default with Project Support Credits, although upon request, this can be adjusted to suit your requirements at an additional cost.
8(c). Project Support Credits FAQ's
(Q.1) I would like you to update/add/remove a piece of text on my web page.
(A.1) This would use up one (1) of your Project Support credits.
(Q.2) I would like you to update/add/remove a piece of text on my web page and update/add/remove a single image on another web page.
(A.2) This would use up two (2) of your Project Support credits.
(Q.3) I would like you to add one (1) extra page to my website project and/or change the top section design structure and colour theme.
(A.3) This would NOT be supported within Project Support Credits, only text and image based content is supported by Project Support Credits. For design, structural and page additions please see section 2 Additional changes.
(Q.4) What happens if I run out of Project Support Credits.
(A.4) Additional Project Support Credits can be purchased upon request as a 12-Month agreement.
(Q.5) Do Project Support Credits carry-over when the 12-Month expires.
(A.5) Unfortunately, Project Support Credits do NOT carry-over after the 12-Month agreement has expired.